GBFM processes personal data when you visit gbfm.ae, contact us, request a service, or engage us for facilities management solutions across Abu Dhabi. This Privacy Notice applies where GBFM acts as a data controller, including website usage, service inquiries, inspections, quotations, and direct communication. Personal data is processed strictly in accordance with client instructions, contractual obligations, and applicable Abu Dhabi data protection regulations.
By accessing our website or sharing your information with us, you acknowledge the practices described in this Notice.
Personal Data We Collect
GBFM collects only the personal data necessary to deliver safe, compliant, and efficient facilities management services. This may include:
Contact & Identification Details
Name, phone number, email address, and location.
Service & Property Information
Service requests, inspection findings, maintenance records, site access details, compliance documentation, and communication history.
Operational Data
Information required to carry out services such as cleaning, maintenance, inspections, and compliance reporting.
Technical & Website Data
IP address, browser type, device information, website usage data, cookies, and analytics.
We may share personal data only with:
Authorized GBFM employees involved in service delivery
Approved subcontractors or service partners where required
Technology providers supporting hosting, analytics, or security
Regulatory or legal authorities where legally required
GBFM does not sell, rent, or trade personal data.
How We Use Personal Data
Personal data is used strictly for legitimate business and operational purposes, including:
Delivering facilities management services across residential, commercial, and industrial properties
Managing service schedules, inspections, reports, and compliance documentation
Communicating with clients, vendors, and stakeholders
Ensuring operational safety, service quality, and regulatory compliance
Improving website functionality and service efficiency
Preventing fraud, misuse, or unauthorized access
Sending service-related updates and communications
Marketing communications are issued only where permitted, and consent can be withdrawn at any time.
Sources of Personal Data
GBFM may collect personal data from:
Direct communication via website forms, phone calls, emails, or site visits
Service engagements, inspections, and operational activities
Website analytics and automated tracking tools
Clients, property managers, or authorized representatives
Publicly available sources where permitted by law
Data collection is limited to what is relevant and necessary for service delivery and compliance.
Cookies & Tracking Technologies
The GBFM website uses cookies and similar technologies to:
Monitor website performance
Improve navigation and user experience
Identify technical or security issues
Analyze visitor interaction with the site
You can manage or disable cookies through your browser settings at any time.
Data Security & Retention
GBFM applies appropriate technical and organizational measures to protect personal data, including:
Role-based access controls
Secure storage systems and encryption where applicable
Internal confidentiality and data-handling policies
Regular monitoring to detect unauthorized access
Personal data is retained only for as long as necessary to:
Fulfil contractual service obligations
Meet UAE legal and regulatory requirements
Support legitimate operational needs
When data is no longer required, it is securely deleted, anonymized, or archived in line with our retention policies.
Your Rights
Subject to applicable Abu Dhabi data protection laws, you may have the right to:
Request access to your personal data
Correct or update inaccurate information
Request deletion or restriction of processing
Withdraw consent for optional or marketing-related communications
Requests are handled in accordance with relevant legal and regulatory requirements.
Contact Information
Phone:
+971 52 187 7554, 02-5506361
Address:
Office no-2101, 21st Floor
C-88 Tower A. Dnata Building
Abu Dhabi
United Arab Emirates
We may update this Privacy Notice from time to time to reflect regulatory changes or operational updates. The most recent version will always apply, and continued use of gbfm.ae indicates acceptance.